We believe getting the toy products for the best price shouldn't be too hard. That's why we created our Best Price Guarantee so you can always purchase kiddie products at KiddieToys.com with confidence.
What is the Best Price Guarantee?
We guarantee you're getting the best price. When comparing prices, the price of product and shipping should be compared inclusive. If you should find a better overall price "online" for the identical product within 30 days of purchase, we will refund the difference.
What does the Best Price Guarantee apply to?
The Best Price Guarantee covers virtually every product you purchase at our store. For the product you haven't purchase yet, we have right to decline best price guarantee.
How do I take advantage of the Best Price Guarantee?
Just submit a contact us form, or call us at 1-630-686-3200 within 30 days of purchase. We ask you to provide the website where you found the product cheaper, and the price of the good as well as shipping charge to your delivery postal code.
Terms and Conditions
1. In the unlikely event that you find a lower price on identical product (same brand and model) purchased at our store on another U.S.-based website within 30 days of purchase, we will refund to you the difference. The competitor's price including ground shipping will be compared with our price which includes FREE shipping.
2. You must contact us at 1-630-686-3200 within thirty (30) days after your purchase to make a claim under the Best Price Guarantee. The lower price must be available for purchase and the item must be IN STOCK at the time you contact us, as determined by our customer service representatives.
3. The Best Price Guarantee applies only to prices both advertised and available to the general public on an English-language website and sold in US Dollars. For example, this does not include prices offered on membership program websites, corporate discounts; group prices, rewards program, incentive program; prices obtained via auction or similar process; or prices available only by using a coupon or other promotion not offered to the general public. The lower price may not come from a website where you call to get the price, or from an e-mail that you received.
4. All requests, including receipts, are subject to verification by us. We will not accept screenshots or other purported evidence of a lower price that cannot be independently confirmed by our customer service. Verified requests will be credited by the same payment method used to purchase the item, within approximately 7-10 days of verification.
5. We reserve the right in its sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your purchase will determine your eligibility under the Best Price Guarantee.